Privacy Policy for NDIS Cleaning Services
At NDIS Cleaning Services, we value the privacy and trust of our clients, participants, and website visitors. This Privacy Policy outlines how we collect, use, protect, and manage your personal information in compliance with applicable laws, including the Australian Privacy Principles (APPs).
1. Information We Collect
When you interact with our website or services, we may collect the following types of personal information:
Contact Information: Name, email address, phone number, and suburb details provided through our “Get a Quote” or contact forms.
Service Details: Information about the NDIS cleaning services you request, including preferences, locations, and special requirements.
Payment and Billing Information: For services arranged through our site or by phone, when applicable.
Website Usage Data: IP addresses, browser type, pages visited, and other analytics to improve user experience.
2. How We Use Your Information
Your personal information is used for purposes including:
Providing and managing NDIS cleaning services in Sydney and surrounding areas.
Responding to inquiries, quotes, and service requests.
Communicating important updates about our services, policies, or promotional offers (with your consent).
Maintaining records for accounting, compliance, and quality assurance.
Improving our website, services, and user experience based on analytics.
3. Sharing Your Information
NDIS Cleaning Services does not sell, rent, or trade your personal information. We may share information in limited circumstances such as:
With our trusted service partners who assist in delivering NDIS cleaning services (e.g., contractors or subcontractors).
Where required by law or government authorities to comply with legal obligations.
In emergencies or to protect the health, safety, or welfare of individuals.
4. Cookies and Tracking
Our website may use cookies and analytics tools to monitor usage patterns, improve user experience, and deliver relevant content. Cookies do not store personal details unless voluntarily provided. You can adjust your browser settings to refuse cookies, though some features may be limited.
5. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. All our staff are trained in confidentiality and privacy practices.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections or updates to your information.
Withdraw consent for marketing communications at any time.
Request deletion of your personal information, subject to legal or contractual obligations.
7. Children’s Privacy
NDIS Cleaning Services does not knowingly collect personal information from individuals under the age of 18 without parental consent. If you believe we have inadvertently collected such data, please contact us immediately.
8. Third-Party Links
Our website may contain links to external websites, social media pages, or partners. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before sharing information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The updated policy will be posted on our website with the effective date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
NDIS Cleaning Services
Phone: 02 9067 0430
Email: info@cleaning-corp.com.au
Address: Sydney, NSW, Australia